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Shipping and Refund Policy

Pricing and Orders

  • All prices are GST exclusive.
  • Minimum order $100 for catering services on Monday to Friday.
  • Minimum order $400 for catering services on Saturday and Sunday, with a 10% surcharge. Orders over $800 will not incur a surcharge.
  • A 10% discount is available for pick-up orders.
  • We are happy to give you quote to meet your special requirements.

Delivery Charges

  • Free delivery within 8 km of Redfern.
  • $10 surcharge for deliveries between 8-12 km of Redfern.
  • For distances beyond 12 km of Redfern, we don’t provide delivery services.

Free Shipping Suburbs

We deliver catering to various suburbs throughout Sydney. We deliver to the following suburbs for free.  We have our minimum orders to ensure we cover the costs of workers, transportation, and suppliers to ensure your purchase is delivered by the time you require.

PostcodeSuburbMinimum OrderDelivery Fee
2000Barangaroo$100$0
2000Dawes Point$100$0
2000Haymarket$100$0
2000Millers Point$100$0
2000Sydney$100$0
2000Sydney South$100$0
2000The Rocks$100$0
2000Townhall$100$0
2000Wynyard$100$0
2000Millers Point$100$0
2006The University Of Sydney$100$0
2007Ultimo$100$0
2007Broadway$100$0
2008Chippendale$100$0
2008Darlington$100$0
2009Pyrmont$100$0
2010Darlinghurst$100$0
2010Surry Hills$100$0
2015Eveleigh$100$0
2015Alexandria$100$0
2016Redfern$100$0
2017Waterloo$100$0
2017Zetland$100$0
2018Rosebery$100$0
2019Botany$100$0
2020Mascot$100$0
2021Moore Park$100$0
2021Paddington$100$0
2033Kensington$100$0
2037Glebe$100$0
2038Annandale$100$0
2042Enmore$100$0
2042Newtown$100$0

What time do you deliver the food?

On the checkout page you can select a delivery time and date.

Please note that based on the delivery time you selected, food can be delivered up to 30 minutes prior to the scheduled delivery time slot.

Order Placement and Cancellation

  • Please place your order by 12pm for delivery on the following workday.
  • Place your order by 12pm on Thursday for delivery on Saturday or Sunday.
  • Weekday delivery time will be 8:30am – 4:30pm.
  • Weekend delivery time will be 10:00am – 4:30pm.
  • Please call us at 0410 686 886 for last-minute orders.
  • We might accept last-minute orders with some surcharge applied.
  • Full refund for cancellations made with at least 24-hour notice from the delivery time.
  • Refunds will be credited directly to your credit card or bank account.
  • Cancellations within 24-hour notice will result in a 50% charge to cover the cost of purchased ingredients.

Order & delivery time

Order ByReceive
Friday 12pmMonday 8:30am – 4:30pm
Monday 12pmTuesday 8:30am – 4:30pm
Tuesday 12pmWednesday 8:30am – 4:30pm
Wednesday 12pmThursday 8:30am – 4:30pm
Thursday 12pmFriday 8:30am – 4:30pm; Saturday&Sunday 10:00am – 4:30pm

Need help?

For any questions or notices related to shipping and refund policy, please contact us at:

Thank you for choosing Sette Posta!

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